If you’re ready to harness the power of numbers to improve your shop but haven’t installed Google Analytics yet, don’t wait any longer!

Here are my instructions for setting up your Account the right way, with up to date steps and screenshots.

PREP: Make sure you have a Google account login

You’ll need a Google account login to use Google Analytics. A Google account is different to a Google Analytics Account: it’s a username and password to login to any of Google’s huge suite of products.

1. Decide if you need to create a Google account

If you already use Google products, like Android phones, Gmail, YouTube, Google Docs or Drive, Google Ads etc., you already have a Google account. If you know that you do NOT use these products yet, you’ll need to create an account in step 2.

Should you create a new account for your business?

If you already have a Google account, you can use that same account here or you can create a new one just for your handmade business. Your decision will probably depend on the size of your business and how much you want to “separate” your online activities between business and personal.

Whichever you choose, you are not locked in to your decision for Google Analytics. You can transfer everything later!

2. Create a Google account

1. Go to http://accounts.google.com/

You should be presented with a “Sign In” form.

Screenshot of the standard Google signin form.

If you don’t see a “Sign In” form at all, then guess what? You already have a Google account and you’re currently logged in! If this is the account you want to use, skip to the next section. If you wanted to create a new Google account, you’ll need to log out of your current account first, or open a new browser or incognito window and follow these instructions again.

2. Click Create Account under the sign in form and complete the signup process

You can choose to create the account for personal or business. Both give you access to the same tools and both are free, but Google will prompt you to use the business-related tools if you choose “for business”. (This is a good thing!)

You can use any email address for a Google login, including the main address you use with your Etsy business. You do not need to create a new Gmail address.

FIRST: Create your Google Analytics Account

1. Go to the Google Analytics website

Go to https://analytics.google.com

If you see a “Sign In” form, login with your Google account login details.

2. Decide whether to create a new Google Analytics Account or use an existing one

If you’ve never used GA before, you’ll create a new account

Screenshot of the Google Analytics landing page after you login, as at January 2021.
Google often changes how this page looks, but there should always be an obvious button to get started. Click it!

If you’ve used GA before, but not for this business, create a new account

  1. Open the Admin area (bottom-left “cog” icon)
  2. Click [ + Create Account ] at the top of the first column.
Visual screenshot of these instructions.

If you already use GA for this business, but not for Etsy, create a new Property in your existing Account

If you already use Google Analytics with other platforms where you sell the same products as on Etsy (i.e. for the same business, but on different websites), you should create a new Property within your existing Account.

  1. Open the Admin area (bottom-left “cog” icon)
  2. Select your business’s Account from the left column dropdown
  3. Click [ + Create Property ] at the top of the middle column
Visual screenshot of these instructions.

3. Complete details for your new Google Analytics “Account” & “Property”

Account setup

  1. Account Name = Your business name
  2. Account Data Sharing Settings = Read the descriptions and decide what to tick based on your own preferences.
    Here’s what I always leave selected:
    – Google products & services
    – Benchmarking 
  3. Click [ Next ]
Visual screenshot of these instructions.

Property setup

  1. Property Name = Human-readable name of your website, not the URL. eg. Your shop name – Etsy
  2. Reporting Time Zone = Your own timezone
  3. Currency = Not used with Etsy, but there’s no harm in setting this.
  4. Click [ Show advanced options ]
  5. Create a Universal Analytics property = Turn ON
    Etsy has not yet updated their own tracking to use “Google Analytics 4”, so we’ll continue to use Universal Analytics until then.
  6. Website URL = https://www.etsy.com
    By entering Etsy’s home page here, you can click in Google Analytics reports to directly visit pages in your shop. If you enter any other Website URL – such as your own shop home – all these links will be broken.
    This URL does not affect your tracking at all. Your shop will be tracked correctly as soon as you add your tracking ID to your Etsy shop settings, no matter what URL you use here.
  7. Create a Universal Analytics property only = Select
    There’s no need to clutter your account with a Google Analytics 4 property that you can’t use! You can create one later, if Etsy supports GA4.
  8. Click [ Next ]
Visual screenshot of these instructions.

About your business

Complete all, some or none of these optional survey questions. Then click [ Create ].

4. Agree to the Terms of Service.

If you’re creating a new Account, you’ll be asked to agree to the Google Analytics Terms of Service, even if you’ve agreed before for other Accounts.

(Don’t forget to choose the right country from the drop down and tick all the necessary boxes.)

Visual screenshot of the Terms of Service screen for the United States.

5. Copy your tracking ID from the top of the page.

Finally, you’ll arrive on the Tracking Code page for your new Property. Copy the letters and numbers under the heading “Tracking ID”.

Ignore all the code! You don’t need to touch a line of this – Etsy has done it all for you.

Visual screenshot of these instructions.

If you aren’t shown this page immediately – or need to find your tracking ID again later – navigate to:

  1. Open the Admin area (bottom-left “cog” icon)
  2. Select your Etsy shop’s Account and Property from the dropdowns
  3. Go to Property > Tracking Info > Tracking Code

NEXT: Connect Etsy to Google Analytics

1. Log in to Etsy and open Shop Manager > Settings > Options > Web Analytics [tab]
2. Enter your tracking ID

Paste your tracking ID, including the letters “UA” and the hyphens, into the box labelled “Web Property ID“. Then hit [ SAVE ].

FINALLY: Check it’s all working

It will take up to 48 hours for numbers to appear in your Google Analytics account (though it’s usually closer to 2 or 3 hours). But you can test your connection straight away.

(Do you remember seeing a button labelled “Send test traffic”? Unfortunately, we can’t use that as it sends traffic to the URL we entered for the Property: www.etsy.com. That’s not where your tracking code is installed, so the test traffic won’t show up as hits in your Account.)

1. Login to Google Analytics and open the Realtime > Overview report

(If you  have more than one website using GA, make sure the correct one is selected in the top-right dropdown!)

Visual screenshot of these instructions.

2. In a new browser tab or window, open the front page of your Etsy shop.

Just how a visitor would see it.

Screenshot of the Artisan Analytics public Etsy shop front.

3. Back in Google Analytics, wait a few seconds and make sure that an Active User appears in the top-left of the report.

Screenshot of the Realtime Overview reporting showing 1 active users on site.

What’s next?

Like most tools, Google Analytics can’t just be left alone and expected to perform perfectly. It needs fine-tuning and cleaning. Some simple TLC.

Here’s what to do next:

The Etsy Seller’s Guide to Hiding Your Own Visits in Google Analytics
The Etsy Seller’s Guide to Hiding Your Own Visits in Google Analytics
Stop! Protect that data! – Preparing Google Analytics with backup & test Views
Stop! Protect that data! – Preparing Google Analytics with backup & test Views
The (almost) Definitive Guide to Real Etsy Traffic Sources in Google Analytics
The (almost) Definitive Guide to Real Etsy Traffic Sources in Google Analytics

Master Google Analytics, just for Etsy

My 70+ page GA for Etsy ebook doesn’t just tell you how to make them play nice (that’s the easy part). You’ll learn how to read and make real business decisions from over 15 different report configurations.

Only $30 AUD

Comments (11)

Hi Adam! The “Website URL” doesn’t affect the tracking at all, so no matter what you enter, your shop will be tracked correctly as soon as you put your UA ID into your Etsy settings.

This URL is used to create the links from your All Pages report back to your Etsy shop. If you enter what Etsy says, those links will be broken. If you enter “https://www.etsy.com”, they’ll work.

Occasionally, you might get a “tracking code not found” notice because GA checks Etsy’s home page and doesn’t find your tracking code. But this check is only a courtesy and isn’t related to whether your code is working or not on your shop’s pages.

Albiet a few months late, thank you, Lesley. I’m back after hearing your interview on Etsy Conversation Podcast to make sure I’ve done all this correctly.

Hi Lesley! Thank you for this! I was wondering — is it possible to track which traffic source is converting into sales on my Etsy shop using Google Analytics?

If we try to test our traffic right away the way that was shown, will it work right after setting up? I followed the directions, but I am not seeing the 1 person online even though I have my shop page open.

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