“How do people find my Etsy store?”
I know you’ve asked that question before. It’s one of the best questions you can ask to improve your marketing.
At first, Google Analytics looks like it has all the answers! There it is: direct traffic, referrals, a few from Facebook and other social media… Isn’t that how they got there?
Google “etsy traffic sources” and you’ll find this little Help article from Etsy. In that article it says this:
“Google Analytics shows how people found Etsy.“
So, what’s the difference? Well, that means that any of those traffic sources in Google Analytics could indicate how that person found an entirely different shop before they navigated to yours within Etsy. Half your so-called social media traffic could be from other people’s marketing!
Even worse, Google Analytics doesn’t show you how people found your shop within Etsy, which makes up the bulk of your traffic. Etsy search, clicks from favorites, promoted listings – all hidden.
That kinda sucks.
You could just analyse your traffic sources in Shop Stats, but let’s fix it instead.
This guide explains how to use channel definitions and filters to make traffic sources a whole lot more accurate!
(If you’re a beginner, don’t be scared – this is just a copy & paste job)
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Sound familiar? Yep, they’re the bleating calls of a million businesses rushing to ask you to consent (again) to their email marketing.
Whether you all it re-consent, re-subscribe or re-permission, it’s all the same: an attempt to get your consent to their marketing in a form they didn’t already have.
Why get re-consent?
This is related to the GDPR, which is making consent more strictly defined. Businesses who bundled marketing consent into other services or that didn’t give enough granular information on their sign up form might decide that the consent they have now won’t be good enough on May 26th.
It also reminds us that we need a good “audit trail” for our consent. Businesses that have moved contacts between systems might have lost their original consent records – even though they know they got them – and might choose to re-permission, just to be safe.
Finally, it’s a good idea to ask for re-consent from inactive or old contacts, regardless. You might run re-consent campaigns regularly, or even have them automatically go out when a contact is a certain “age”.
You run a business… does this mean YOU need to get re-consent!?
For the last few months, the internet has been abuzz with talk about data privacy. From Facebook scandals to updated Privacy Policies to new laws, it’s everywhere!
So it’s perfect timing to get to know your obligations as a business owner, for the data you collect and store for your customers, contacts and website visitors.
- More customers expect transparency and honesty, regardless of the law.
We’re used to asking people to sign up to newsletters and email lists. We might need to tweak how we do it and refine our “consent process”. But the basics stay the same:
People actively send us their details.
But personalized advertising and analytics happened in the background. No questions asked.
Google “email marketing best practices” and you’ll get millions of results.
But also unsurprisingly. The internet is chock full of marketers wanting to tell you how to write can’t-say-no subject lines and make-money-while-you-sleep drip campaigns.
But what about the basic email best practices? You know: how to send emails that are legal and ethical.
Just like you need to have a basic understanding about tax laws and business registration laws, you need to get the gist of how to keep your customers’ details safe and secure.
Understanding your obligations will help you:
- Know what information you can ask for and how to ask for more.
- Deal with any customer requests about their data.
- Vet the tools and services you use to make sure they help you stay compliant.
- Inform your customers if they might be affected by a security breach in any of the systems you use.
Luckily, it doesn’t need to take you all day. It’s just a simple record of the different sources of people’s information, where you store it and what you do with it.
In fact, you can do it with just 7 questions!
Get to know your obligations as a business owner, for the data you collect and store for your customers, contacts and website visitors.
The legal side of business is boring.
Super, incredibly, put-you-to-sleep boring.
So boring this article needs a disclaimer!
But there are very good reasons to stay on the right side of the law (or at least within its spirit) – including some you might not expect!
The website had been live for a month and it was all going downhill.
It didn’t start out like this. There were hundreds of hours poured into making everything just right and carefully crafted campaigns sending visitors every day. The first reports showed good revenue and a frankly fantastic sales conversion rate of 3%.
But the next time I looked, it was 2%. Then 1.5%. What was going wrong?
Well, nothing. It was exactly what I expected. But to a stressed-out business owner, these numbers looked terrifying. The site is failing!
Why would two people interpret such obviously bad results so differently?